Refund policy
30-Day Return Policy
You have 30 days from the date you receive your order to request a return.
Please read our full policy carefully before initiating a return or exchange.
Want to return an item for any reason? Please let us know within 30 days of receiving your order.
Always include your order number to expedite the process.
We want your shopping experience to be hassle-free, and our returns policy is a key part of that.
Return Procedure
Please contact our customer service to receive the return address.
Once your return has been sent, we will be notified that it is on its way.
You can contact us by email at info@mylabea.com or by filling out the contact form on our website.
Order Cancellation
You may cancel your order within 12 hours of placing it.
After 12 hours, your order enters the processing stage and cancellation is unfortunately no longer possible.
To cancel your order, please contact us at:
info@mylabea.com
Shipping Risk and Costs
Returns are always made at the sender’s risk.
Return shipping costs are not reimbursed.
Refund Window
Refunds are processed within an average of 7 business days after we receive the returned item.
Exchanges
Changed your mind? You may return an unused and undamaged product within 30 days, provided it is in its original packaging.
Restocking Fees
There are no restocking fees.
Return Shipping Costs
The customer is responsible for return shipping costs.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon receipt.
If an item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.
Company Details
Shop Name: MYLABEA
Email: info@mylabea.com
Opening hours: Monday to Friday: 09:00 - 18:00
